Refund policy

Return Policy 

 

 

At Amsteelle Overland, we understand that sometimes products may not meet your expectations. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

 

30-Day Return Window:
You have up to 30 days from the date of purchase to initiate a return.

 

Items Eligible for Return:

• Products in their original packaging and condition

• Unassembled items

• Unused and undamaged products

• Include all original tags and accessories

 

Non-Returnable Items:

• Customized or personalized products

• Clearance items

• Gift cards

 

Return Process:

1. Contact our customer service team to initiate the return process.

2. Pack the items securely in a box.

3. Ship the package back to us using a trackable shipping method.

 

Refund:
Upon receiving the returned items, we will inspect them to ensure they meet the return policy criteria. Once approved, we will initiate a refund to your original payment method.

Damaged or Defective Items:
If you receive a damaged or defective item, please reach out to our customer service team immediately for assistance.

Amsteelle Overland aims to provide you with a seamless shopping experience, and our return policy is designed to make any returns as easy as possible. If you have any questions or need further assistance, feel free to contact us.